Conversational Engagement with a Human Touch: Leveraging WhatsApp for Meaningful Connections
Abstract will be updated soon
Time & Place
Oct 12
12:30 - 13:00
Main Stage
Meet Your Intructors
Matthew Rice
Head of Solution Engineering EMEA North, MessageBird
Matthew has been a technology leader within the Customer Engagement market for over 20 years, holding senior technical roles with Kohler Company, SAP and Oracle. He now spearheads Solution Engineering EMEA North for MessageBird. Using his expertise he enables the innovation agenda of thousands of great EMEA enterprises looking to deliver unique omnichannel experiences.
Daniela Birnbaum
Channel Partner Manager - WhatsApp Partnerships, Meta
Daniela Birnbaum works with WhatsApp Business Solution Providers across Europe, Middle East and Africa. Her knowledge and expertise in Business Messaging have helped hundreds of brands to connect and engage with their consumers. She is passionate about empowering businesses to leverage the power of WhatsApp Business Platform.