BIO
Thomas Neumann is a visionary leader in leveraging new technologies to transform customer experiences, with a focus on digital channels that create the "wow" effect. As a driving force behind global chatbot and voice assistant solutions, he is passionate about innovations that enhance customer satisfaction and boost Net Promoter Scores (NPS).
With over 15 years of experience in the mobile industry, Thomas brings a unique blend of international expertise, diverse roles, and exceptional interpersonal skills to the table. His work bridges the transition from traditional app-based solutions to cutting-edge conversational interfaces, enabling businesses to navigate the evolving digital landscape and deliver impactful, customer-focused results.
TRACKS
Data & GenAI
This track is for AI engineers, solution architects, and technical teams designing, deploying, and scaling AI systems. Explore the tools, frameworks, and architectures needed to ensure AI systems are robust, secure, and high-performing at scale.
Business & CX
This track is for business leaders, technology strategists, and customer success teams who define and execute AI strategies. Discover how to scale AI responsibly, maximize ROI, and align AI systems with organizational goals while maintaining governance, transparency, and trust.
FORMATS
ASK ME ANYTHING
Open Q&A with Our Speakers
✓ 45 Minutes with Select Speakers
✓ Open & Freestyle Audience Led Q&A
✓ 1-2 Speakers
✓ Limited Seating (30 Max)
✓ No Phones or Recordings Allowed
WORKSHOP
Hand On Skill Development
✓ Skill Enhancement
✓ 1.5-Hour Deep Dive
✓ Guidance from 1-2 Industry Experts
✓ Hands-on Exercises (Group or Individual)
✓ Limited Seating (Maximum of 30 Pax)
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