BIO
Markus Danhel is Head AI Software for Austria & Switzerland at IBM Technology. His mission is to make companies successful in their journey to #open #trustworthy and #secure #ai for enterprise-wide scale to enable impactful business transformation and real market value creation. Markus is an entrepreneurial business leader with a broad set of business expertise and technical skills gained over 25+ years in the IT industry.
An advocate for Trustworthy AI, Markus combines his technical expertise and entrepreneurial mindset to empower businesses in leveraging AI to reshape processes and accelerate growth. He is dedicated to fostering impactful collaborations that drive meaningful outcomes.
TRACKS
Agentic CX
This track is for business leaders, technology strategists, and customer success teams who define and execute AI strategies. Discover how to scale AI responsibly, maximize ROI, and align AI systems with organizational goals while maintaining governance, transparency, and trust.
FORMATS
HORIZON
Multi-Expert Short Formats
✓ 1.5 Hours of Various Short Sessions
✓ 4-6 Industry Experts
✓ Keynotes, Success Stories, Demos, Panels
✓ Roundtable Discussions
✓ Interactive Audience-Led Q&A
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