Session Abstract

Embark on an insightful journey through Vodafone's experience in applying Agentic AI within the enterprise landscape in this 1.5-hour workshop. Thomas Neumann, Vodafone's Global Lead on Conversational AI, will guide you through the intricacies, triumphs, and hurdles encountered by Vodafone on their ongoing journey. Discover how Agentic AI is transforming  customer interactions, driving efficiency, and shaping the future of digital communication in a corporate giant. Gain a profound understanding of the strategic, technical, and operational facets involved in successfully integrating Agentic AI into business processes.