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MasterClass

Improving Customer Experience Through Generative AI and Large Language Models

10:00 - 12:00

Classroom B

Goekhan Bakir, PhD.

Goekhan Bakir, PhD.

Distinguished Engineer, Google

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Dr. Goekhan Bakir is a distinguished engineer at Google Cloud, acting as overall Tech Lead for all Conversational Intelligence. Since joining Google in 2006, Dr. Bakir helped found different products including Google Lens, Google Duplex for the Web, and Now on Tap. Dr. Bakir is a Max Planck Alumni with expertise in Machine Learning, Natural Language Processing, and Computer Vision.

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