AGENDA IN MOTION

Start your summit journey by collecting your badge at our central welcome point. Our dedicated team is here to ensure you're fully equipped to make the most of every opportunity ahead.

Need to check in with the office? Our dynamic workspace combines productivity with networking opportunities. Enjoy blazing-fast WiFi and comfortable seating while connecting with peers who understand the work-summit balance.

Step into an energized space where meaningful connections begin. Join fellow innovators over premium coffee and pastries to engage in curated discussions and forge valuable relationships for the future.

Learn how to align AI agent capabilities with business requirements, ensuring a focused MVP approach and clear success metrics. Frameworks for acceptance criteria, user research, and integration planning guide seamless enterprise deployments.

Explore the foundations of creating unified protocols that enable seamless and secure connections between AI systems and diverse data sources. This MasterClass provides an in-depth understanding of designing scalable integration frameworks that facilitate efficient data access and interoperability across various platforms and tools. Participants will gain practical insights into establishing standardized connectors, ensuring data security, and overcoming integration challenges in heterogeneous environments.

Dive deep into the methodologies for enriching AI systems with contextual data to produce more relevant and accurate outcomes. This MasterClass focuses on designing intelligent interactions between AI agents and data sources, emphasizing the importance of contextual awareness in delivering high-quality responses and improving user experiences. Learn how to architect data interaction protocols, integrate diverse data streams, and implement feedback mechanisms that enhance the contextual understanding of AI applications.

Fresh from the opening sessions, engage in focused discussions with industry peers. Share insights, explore collaborative opportunities, and exchange perspectives in this dynamic networking space.

Learn to design AI agents that deliver individualized interactions for customers and employees. This session covers data-driven personalization, automated engagement, and best practices for balancing user autonomy with enterprise goals.

Explore the critical principles and practices for designing AI systems that are ethical, trustworthy, and responsible. This MasterClass delves into the frameworks and guidelines necessary to ensure AI technologies align with societal values and organizational ethics. Participants will learn how to identify and mitigate ethical risks, implement fairness and transparency, and foster trust between AI systems and their users.

Dive into the methodologies for designing AI systems that prioritize human needs, usability, and inclusivity. This MasterClass focuses on creating AI interactions that are intuitive, accessible, and tailored to diverse user groups. Learn how to integrate user feedback, leverage design thinking principles, and ensure that AI solutions enhance rather than hinder the user experience.

Indulge in an exquisite buffet crafted for engaging conversations. Our carefully curated lunch setting creates the perfect atmosphere for meaningful discussions and exploring collaborative opportunities.

Discover frameworks for building distributed emotional intelligence across multiple AI agents. Learn how empathy protocols, emotional state transitions, and collaborative awareness can shape user trust and brand perception in enterprise-grade AI applications.

Dive into the art and science of crafting AI agents capable of understanding and responding to human emotions. This session explores practical frameworks for detecting emotional cues, designing empathetic dialogue flows, and integrating these capabilities into real-world applications - ultimately transforming the customer experience through more human-centric interactions.

Learn how to develop winning strategies for AI agents that align product vision, technical architecture, and platform scalability. This session provides proven frameworks to evaluate market opportunities, plan roadmaps, and ensure cohesive integration with existing systems—positioning your AI initiatives for both short-term impact and long-term success.

Take a moment to process the day's insights while connecting with fellow attendees. Share key takeaways, explore potential collaborations, and prepare for the final sessions ahead.

Explore advanced architectures and best practices for retrieval-augmented generation at enterprise scale. Learn chunking strategies, embedding pipeline design, and real-time semantic routing to deliver fresh, relevant insights for mission-critical applications.

Equip yourself with the practical and strategic knowledge to pinpoint high-impact Agentic AI use cases and measure clear ROI. This session covers frameworks for evaluating AI opportunities, analyzing cost-benefit scenarios, and ensuring each implementation aligns with overarching business objectives. By the end, you’ll have a roadmap to drive tangible value while mitigating risk.

Discover how Large Language Models (LLMs) can elevate e-commerce experiences by delivering hyper-personalized recommendations, dynamic product discovery, and tailored customer journeys. This session explores best practices for implementing LLM-driven solutions - covering data management, campaign optimization, and alignment with regulatory and ethical standards. By the end, you’ll have the tools to make personalization a strategic differentiator without compromising trust or compliance.

Join us at the legendary Curtain Club for an unforgettable evening. Network with peers over signature cocktails in this sophisticated setting, while celebrating the day's insights and discoveries.

Whether you're joining us today or returning, our team is here to help. Get your badge, ask questions, and prepare for a day full of valuable connections and insights.

Explore breakthrough technologies in our interactive demonstration space. Engage directly with innovators, participate in live demonstrations, and discover potential solutions for your organization.

Need to check in with the office? Our dynamic workspace combines productivity with networking opportunities. Enjoy blazing-fast WiFi and comfortable seating while connecting with peers who understand the work-summit balance.

Begin your day with purpose over premium coffee and pastries. Share fresh perspectives while strengthening connections from day one and welcoming new faces to our growing summit.

As conversational AI evolves with greater agency, staying competitive means leveraging autonomous generative AI systems while managing associated risks. This Horizon examines the current landscape of Agentic AI, highlighting the latest trends, real world success stories, and the challenges enterprises face in scaling AI responsibly. Gain diverse perspectives and actionable insights on how organizations innovate while ensuring trust, transparency, and business value.

Elevate both user experience and strategic outcomes with prompt engineering. Learn to design cohesive, brand-aligned instructions while implementing oversight mechanisms for measurable, reliable, and customer-focused AI behaviors that support business goals.

Discover how large language models (LLMs) can streamline and elevate your conversation design process. This session explores automated dialogue creation, rapid prototyping, and iterative improvements - all while maintaining brand consistency, meeting compliance requirements, and integrating seamlessly with your existing CX ecosystem.

In this session, learn how to monitor and govern enterprise AI agents effectively. Explore practical approaches for implementing KPIs, ethical guidelines, and compliance frameworks - ensuring your AI initiatives remain transparent, accountable, and trusted.

Turn insights into opportunities during this dynamic break. Compare notes on the morning's revelations, explore collaborative possibilities, and maintain the momentum for the day ahead.

Experience focused one-on-one meetings with perfectly matched peers. Our AI-driven matchmaking creates meaningful connections based on shared interests and objectives, maximizing every conversation's value.

This Horizon focuses on defining actionable strategies to plan and align AI systems with enterprise objectives. Experts will discuss how to identify high-impact opportunities, create roadmaps for scaling AI, and balance innovation with ethical considerations. Explore the importance of clear ROI while embedding trust and transparency into planning for long-term success.

Gain a comprehensive perspective on designing and operating large language model pipelines. From data collection and cleaning to optimized inference and monitoring, discover best practices for long-term performance and business value.

In this session, discover how to use AI analytics and modeling to identify customers at risk of dissatisfaction or churn - before they escalate. Learn practical techniques for creating proactive outreach campaigns, personalizing interventions, and transforming reactive support into a forward-thinking strategy that boosts retention and loyalty.

In this session, learn how to leverage AI-powered solutions - such as real-time recommendation engines and automated summaries - to boost the performance of your frontline support agents. Discover practical tools and strategies that enable higher volumes, faster resolutions, and consistently positive customer experiences.

Enjoy an exquisite buffet designed for engaging discussions. This extended break offers the perfect setting to explore partnerships while savoring gourmet cuisine in a relaxed atmosphere.

This Horizon examines how enterprises can manage and govern AI systems responsibly. Learn about best practices for implementing control mechanisms, maintaining operational excellence, and mitigating risks as AI scales. Speakers will share frameworks and insights on building systems that are accountable, trustworthy, and aligned with organizational goals.

Delve into multi-agent AI strategies for complex enterprise tasks. Learn coordination protocols, agent interaction patterns, and memory management while ensuring robust performance and security compliance at massive organizational scales.

Join this deep-dive session on building production-ready speech recognition systems that excel in challenging real-world conditions. Learn how to tackle dialect variations and environmental noise while maintaining high accuracy. Discover practical approaches to scaling speech recognition globally while preserving local authenticity.

Explore the crucial steps in developing and deploying large-scale speech recognition systems. Learn proven strategies for handling massive datasets, optimizing model performance, and ensuring reliable service delivery. Discover how to bridge the gap between research innovations and production requirements.

Make the most of your final networking opportunity. Exchange contacts, plan future collaborations, and celebrate the valuable connections made during the summit. Your AI journey continues beyond these two days!

Join us for this final Horizon as we look ahead to the future of Conversational AI and its evolution toward quantum-inspired systems. Discover how these groundbreaking advancements will transform industries, redefine how we interact with technology, and enhance human-AI collaboration. Visionary speakers will explore emerging trends, share bold predictions, and uncover the opportunities that Conversational AI will unlock by 2030. Don’t miss this inspiring glimpse into what’s next for AI innovation.

Discover how large language models redefine modern conversational experiences. Explore emerging trends, strategies, and design principles for human-centric AI interactions that blend natural language understanding with brand identity and user needs.

Discover how chatbots and LLMs streamline critical supply chain tasks such as inventory optimization and demand forecasting. Focusing on tangible improvements in operational efficiency, this session highlights pharma-industry examples while outlining best practices for ensuring accurate data, scalable workflows, and measurable ROI.

Uncover best practices for transforming structured data into high-performing AI agents. From data ingestion and cleansing to feature engineering and continuous improvement, this session provides a practical roadmap for maximizing the value of your enterprise data and driving more accurate, reliable AI outcomes.